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lecture 7 lecture 7 delivering your message & understanding your audience what is language? a system of symbols, words, and/or gestures used to communicate meaning, we often call this code “language” language is a system of words used as symbols to convey ideas, and it has rules of syntax, semantics, and context. words have meaning only when interpreted by the receiver of the message messages before we explore the principles of language, it will be helpful to stop for a moment and examine some characteristics of the messages we send when we communicate. when you write or say something, you not only share the meaning(s) associated with the words you choose, you also say something about yourself and your relationship to the intended recipient types of messages when considering how to effectively use verbal communication, keep in mind there are three distinct types of messages you will be communicating: primary, …

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influence the message. perhaps, out of courtesy, you stand up while offering your visitor a seat; or perhaps your visitor has an expectation that you ought to do so. auxiliary messages refer to the intentional and unintentional ways a primary message is communicated. this may include vocal inflection, gestures and posture, or rate of speech that influence the interpretation or perception of your message. parts of a message when you create a message, it is often helpful to think of it as having five parts: 1. attention statement 2. introduction 3. body 4. conclusion 5. residual message each of these parts has its own function key takeaways language is a system of words used as symbols to convey ideas, and it has rules of syntax, semantics, and context messages are primary, secondary, and auxiliary. a message can be divided into a five-part structure composed of an attention statement, introduction, body, …

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o the meeting in the auditorium at twelve noon on wednesday” or, “please come to the meeting on wednesday at twelve noon in the auditorium.” but it would be incorrect to say, “please to the auditorium on wednesday in the meeting at twelve noon come.” semantic rules semantic rules govern the meaning of words and how to interpret them (martinich, 1996). semantics is the study of meaning in language. it considers what words mean, or are intended to mean, as opposed to their sound, spelling, grammatical function, and so on. example of various meanings of the word 'bank'. contextual rules contextual rules govern meaning and word choice according to context and social custom. language can be an obstacle to communication language allows you to communicate, but it also allows you to miscommunicate and misunderstand. the same system we use to express our most intimate thoughts can be frustrating when it …

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umorous, or rebellious effect. it differs from jargon in that it is used in informal contexts, among friends or members of a certain age group, rather than by professionals in a certain industry sexist and racist language some forms of slang involve put-downs of people belonging to various groups. sexist language uses gender as a discriminating factor. racist language discriminates against members of a given race or ethnic group. euphemisms a euphemism involves substituting an acceptable word for an offensive, controversial, or unacceptable one that conveys the same or similar meaning. the problem is that the audience still knows what the expression means, and understands that the writer or speaker is choosing a euphemism for the purpose of sounding more educated or genteel. euphemisms can also be used sarcastically or humorously doublespeak doublespeak is the deliberate use of words to disguise, obscure, or change meaning. doublespeak is often present in …

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tions, contextual clues are important to guide your audience as they read take control of your tone does your writing or speech sound pleasant and agreeable? simple or sophisticated? or does it come across as stuffy, formal, bloated, ironic, sarcastic, flowery, rude, or inconsiderate? recognizing our own tone is not always easy, as we tend to read or listen from our own viewpoint and make allowances accordingly. check for understanding when we talk to each other face-to-face, seeing if someone understood you isn’t all that difficult. ask clarifying questions. share your presentation with more than one person, and choose people that have similar characteristics to your anticipated audience. key takeaway to improve communication, define your terms, choose precise words, consider your audience, control your tone, check for understanding, and aim for results. understanding your audience understanding your perspective can lend insight to your awareness, the ability to be conscious of …

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lecture 7 lecture 7 delivering your message & understanding your audience what is language? a system of symbols, words, and/or gestures used to communicate meaning, we often call this code “language” language is a system of words used as symbols to convey ideas, and it has rules of syntax, semantics, and context. words have meaning only when interpreted by the receiver of the message messages before we explore the principles of language, it will be helpful to stop for a moment and examine some characteristics of the messages we send when we communicate. when you write or say something, you not only share the meaning(s) associated with the words you choose, you also say something about yourself and your relationship …

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