presentation by adhamjonov doniyorjon

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presentation by adhamjonov doniyorjon, a student at the faculty of tourism and hospitality at the international islamic academy, to the english language class. theme: "shop and service" plan: 1. retail shops 2. service providersops 3. combination of shop and service 4. e-commerce platforms 5. customer experience in shop and service retail shops retail shops are physical or online stores that sell goods directly to consumers. the variety of goods sold can range from everyday essentials to luxury items. types of retail shops: supermarkets: sell food, household goods, and sometimes personal care products. examples: walmart, tesco, carrefour. clothing stores: offer apparel and accessories for men, women, and children. examples: h&m, zara, uniqlo. electronics stores: sell gadgets, home appliances, and tech accessories. examples: best buy, apple store, currys. home goods stores: specialize in furniture, home decor, and kitchenware. examples: ikea, bed bath & beyond. specialty stores: focus on a specific type of …
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to customers for on-site consumption. some provide additional services like catering or home delivery. barbershops and salons: provide personal grooming and beauty services like haircuts, styling, manicures, and massages. banks and financial services: offer services related to saving, investing, loans, and currency exchange. examples: jpmorgan chase, bank of america, paypal. healthcare services: include doctors, dentists, chiropractors, and therapy services. hospitals, clinics, and home care are part of this category. fitness centers: gyms and health clubs provide services related to physical fitness, such as exercise equipment, classes, and personal training. travel agencies: offer services related to booking trips, tours, transportation, and accommodations. combination of shop and service some businesses combine both retail and service offerings, providing goods along with a service to customers. department stores: large stores offering a wide variety of goods, such as clothing, electronics, cosmetics, and home goods, often with in-store services like alterations, gift wrapping, or personal …
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ms like amazon, alibaba, or ebay that sell a wide range of products directly to consumers. customer experience in shop and service in both shopping and service sectors, providing excellent customer experience is crucial. businesses strive to meet customer needs through: personalization: offering tailored products or services based on customer preferences. convenience: easy accessibility, fast service, or options like home delivery or online ordering. customer support: providing responsive and helpful assistance, both in-store and online, for product-related questions or service issues. loyalty programs: encouraging repeat business through reward programs, discounts, or special offers. thank you for your attention! image2.png image3.jpeg image4.jpeg image5.jpeg image6.jpeg image7.jpeg image8.jpeg image1.png best ecommerce platforms /docprops/thumbnail.jpeg so ee ee presentation by ‘adnamjonoy doniyorjon, 4 student af the facully of tourism and hospitalily at the international islamic ‘academy, to the english
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presentation by adhamjonov doniyorjon, a student at the faculty of tourism and hospitality at the international islamic academy, to the english language class. theme: "shop and service" plan: 1. retail shops 2. service providersops 3. combination of shop and service 4. e-commerce platforms 5. customer experience in shop and service retail shops retail shops are physical or online stores that sell goods directly to consumers. the variety of goods sold can range from everyday essentials to luxury items. types of retail shops: supermarkets: sell food, household goods, and sometimes personal care products. examples: walmart, tesco, carrefour. clothing stores: offer apparel and accessories for men, women, and children. examples: h&m, zara, uniqlo. electronics stores: sell gadgets, home applianc...

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