contacting customers

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ministry of higher and secondary special education of the republic of uzbekistan samarkand branch of tashkent state university of economics taxes and taxation the first course st-122 independent work ministry of higher and secondary special education of the republic of uzbekistan samarkand branch of tashkent state university of economics taxes and taxation the first course st-122 independent work theme : contacting customers done by : jurakulov akmal xasan’s son checked by : azizova dilshoda abduhafizovna samarkand 2023 contacting customers questions : 1.why is good customer service important ? 2. how is communication with customers evaluated ? 3. what is communication ? 4. what is the role of communication in the company ? good customer care is about understanding and meeting customers’ needs and expectations. the objective should be to win and keep customers. customers can be classed as internal or external. external customers include consumers or businesses who buy goods …

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-delivering is an often cited way to manage expectations and can be applied when dealing with internal colleagues as well as external customers. when working with or serving others we should put ourselves in the customer’s shoes and think ‘how would i like to be treated in this situation?’ and then deliver that. it’s also good to remember the classic bananarama song title ‘it ain’t what you do; it’s the way that you do it thank you for attention image2.png image3.png image4.png image5.png /docprops/thumbnail.jpeg

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ministry of higher and secondary special education of the republic of uzbekistan samarkand branch of tashkent state university of economics taxes and taxation the first course st-122 independent work ministry of higher and secondary special education of the republic of uzbekistan samarkand branch of tashkent state university of economics taxes and taxation the first course st-122 independent work theme : contacting customers done by : jurakulov akmal xasan’s son checked by : azizova dilshoda abduhafizovna samarkand 2023 contacting customers questions : 1.why is good customer service important ? 2. how is communication with customers evaluated ? 3. what is communication ? 4. what is the role of communication in the company ? good customer care is about understanding and meeting …

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