useful phrases for formal letter writing

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microsoft word - letter writing.docx page | 1 useful phrases for formal letter writing writing business letters useful phrases salutation  dear mr brown  dear ms white  dear sir  dear sirs  dear madam  dear sir or madam  gentlemen starting  we are writing to inform you that ... to confirm ... to request ... to enquire about ...  i am contacting you for the following reason.  i recently read/heard about . . . and would like to know . . .  having seen your advertisement in ... , i would like to ...  i would be interested in (obtaining/receiving) ...  i received your address from ... and would like to ...  i am writing to tell you about ... referring to previous contact  thank you for your letter of march 15 ...  thank you for contacting …

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onsideration we have decided (not) to ... complaining  i am writing to express my dissatisfaction with ...  i am writing to complain about ...  please note that the goods we ordered on (date) have not yet arrived.  we regret to inform you that our order n°--- is now considerably overdue.  i would like to query the transport charges which seem unusually high. apologizing  we are sorry for the delay in replying ...  i regret any inconvenience caused  i would like to apologize for (the delay/the inconvenience) ...  once again, i apologise for any inconvenience. orders  thank you for your quotation of ...  we are pleased to place an order with your company for ...  we would like to cancel our order n°...  please confirm receipt of our order.  i am pleased to acknowledge receipt of your …

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hope you can settle this matter to our satisfaction. referring to futurebusiness  we look forward to a successful working relationship in the future  we would be (very) pleased to do business with your company.  i would be happy to have an opportunity to work with your firm. referring to future contact  i look forward to seeing you next week  looking forward to hearing from you  " " to receiving your comments  i look forward to meeting you on the 15th  i would appreciate a reply at your earliest convenience.  an early reply would be appreciated. ending business letters  sincerely, }  yours sincerely, } (for all customers/clients)  sincerely yours, }  regards, (for those you already know and/or with whom you already have a working relationship.) page | 4 writing a complaint letter when writing a complaint letter, you …

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void putting emotions into your letter. the next paragraph should state what you would like done to resolve the situation. if you received poor service, you could request an apology or a coupon. if a product malfunctioned, you could request that you could exchange the product for a new one or request a refund. the last paragraph should thank the reader for the time. you can also throw in some compliments about something you liked about their company's product or service. you should include your telephone number/e-mail address after your printed name so that they can contact you asap if necessary. be sure to keep a copy of the letter for yourself and include photocopies of any relevant documents and enclose them with your letter. page | 5 sample dear sir or madam: i have recently ordered a new pair of soccer cleats (item #6542951) from your website on june …

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ut from the crowd using the following tips: 1. before you write, do your homework. research the background of the company and familiarize yourself with their products and/or services. 2. be sure to find out the name of the individual who does the hiring. address your letter to his/her attention and use her/his name in the salutation. simply writing “to whom it may concern” and “dear sir or madam” could be considered be lazy or rude. 3. start your introductory paragraph with the reason you are interested in pursuing employment with this company. try not to start the first sentence with “i”. (see sample letter of interest.) also, explain what prompted your inquiry, such as a classified advertisement, a media article or interview, or a referral from an employee. 4. in the next paragraph(s), give specific examples of your qualifications. don’t hesitate to indicate the reasons why you would be …

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microsoft word - letter writing.docx page | 1 useful phrases for formal letter writing writing business letters useful phrases salutation  dear mr brown  dear ms white  dear sir  dear sirs  dear madam  dear sir or madam  gentlemen starting  we are writing to inform you that ... to confirm ... to request ... to enquire about ...  i am contacting you for the following reason.  i recently read/heard about . . . and would like to know . . .  having seen your advertisement in ... , i would like to ...  i would be interested in (obtaining/receiving) ...  i received your address from ... and would like …

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